We strive to ensure satisfaction with every purchase made through Sow Good Seeds. If you receive a defective or incorrect item, please get in touch with us within 7 days of delivery for assistance. Eligible items may be returned in their original condition for exchange or refund, subject to review. Donation contributions are generally non-refundable; however, if an error occurs during the transaction process, please reach out to us promptly so we can resolve the issue. Our goal is to handle all concerns fairly and transparently.